Welcome to Arlen Hill’s Consultation Hub

This is a one-stop-shop for you to see every consultation being run within Arlen Hill. You can search for consultations, give your views on issues that interest you and and view results and outcomes of past consultations.

The hub is easy to use and works for both online and offline consultation and engagement.

Find out how Citizen Space can make your organisation's consultation activity easy by getting in touch with Delib at info@delib.net

Subscribe to our newsletter

We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

Linear + WAYSWD - Arlen Hill CCG: St Michael’s Way Surgery Patient Survey

We Asked:
For your views regarding: • Contacting the practice • Our appointment booking system • Our online repeat prescription service • Extended hours appointments.
You Said:
• Our telephone system needs improving • The repeat prescription service needs to be more obviously displayed on our website • Most of our patients are happy to attend extended hours appointments, but many were not aware that they were available.
We Did:
• We are adopting a menu direction service for our telephone system • We have updated our website to reflect your comments about the repeat prescription service • We have made the availability of extended hours appointments more obvious, both on our website and by sending an email to existing patients.

During the consultation process, we ask for your feedback, you tell us and then we make positive changes. Public participation is key to our work. See what happens with We Asked, You Said, We Did.